Adtran T1 CSU ACE User Manual download pdf (Page 12)

Customer Service, Product Support Information, and

Training

ADTRAN will repair and return this product if within 5 years from

the date of shipment the product does not meet its published

specification or the product fails while in service.

A return material authorization (RMA) is required prior to returning

equipment to ADTRAN. For service, RMA requests, training, or

more information, use the contact information given below.

Repair and Return

If you determine that a repair is needed, please contact our Customer

and Product Service (CAPS) department to have an RMA number

issued. CAPS should also be contacted to obtain information

regarding equipment currently in house or possible fees associated

with repair.

Identify the RMA number clearly on the package (below address),

and return to the following address:

Pre-Sales Inquiries and Applications Support

Your reseller should serve as the first point of contact for support. If

additional pre-sales support is needed, the ADTRAN Support web

site provides a variety of support services such as a searchable

knowledge base, latest product documentation, application briefs,

case studies, and a link to submit a question to an Applications

Engineer. All of this, and more, is available at:

CAPS Department (256) 963-8722

ADTRAN Customer and Product Service

901 Explorer Blvd. (East Tower)

Huntsville, Alabama 35806

RMA # _____________

http://support.adtran.com

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Adtran T1 CSU ACE User Manual Page 12