ADTRAN 619510003-1A User Manual

619510003-1A Copyright © 2009 ADTRAN, Inc. 1NetVanta Unified CommunicationsNetVanta Enterprise Communications Server Personal Business Assistant User

Requirements Enterprise Communications Server 10 Copyright © 2009 ADTRAN, Inc. 619510003-1ARequirementsBefore proceeding, you need to get the followi

Using the Service Editor Enterprise Communications Server 100 Copyright © 2009 ADTRAN, Inc. 619510003-1AUsing the Service EditorTo access the Service

Enterprise Communications Server Using the Service Editor619510003-1A Copyright © 2009 ADTRAN, Inc. 101The Tool Palette contains all available elemen

Working with Elements to Build a Service Enterprise Communications Server 102 Copyright © 2009 ADTRAN, Inc. 619510003-1AWorking with Elements to Buil

Enterprise Communications Server Working with Elements to Build a Service619510003-1A Copyright © 2009 ADTRAN, Inc. 103Build a service by adding elem

Customizing Services using Parameters Enterprise Communications Server 104 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo delete an element from the ca

Enterprise Communications Server Validating Services619510003-1A Copyright © 2009 ADTRAN, Inc. 105• The Assisted Transfer, Transfer Call, Deliver Mes

Troubleshooting Services Enterprise Communications Server 106 Copyright © 2009 ADTRAN, Inc. 619510003-1ATroubleshooting ServicesIf you are having tro

Enterprise Communications Server Using Elements to Create Call Answering Services619510003-1A Copyright © 2009 ADTRAN, Inc. 10710 Using Elements to C

Overview Enterprise Communications Server 108 Copyright © 2009 ADTRAN, Inc. 619510003-1AThe service user context is characterized by an authenticatio

Enterprise Communications Server Overview619510003-1A Copyright © 2009 ADTRAN, Inc. 109greeting, or temporary recording to a caller that encounters t

Enterprise Communications Server First-time Access using the Desktop619510003-1A Copyright © 2009 ADTRAN, Inc. 11contact system (for example, Outlook

Overview Enterprise Communications Server 110 Copyright © 2009 ADTRAN, Inc. 619510003-1ATemporary recordings can be used with a Send Email element, o

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 111Using Standard ElementsThe standard elements ta

Using Standard Elements Enterprise Communications Server 112 Copyright © 2009 ADTRAN, Inc. 619510003-1Aa specific caller. Once a message has played,

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 113PlayGreeting typeThe Greeting type is only enab

Using Standard Elements Enterprise Communications Server 114 Copyright © 2009 ADTRAN, Inc. 619510003-1A• Enable the Stop when key pressed button to s

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 115the specified menu action. It retrieves announc

Using Standard Elements Enterprise Communications Server 116 Copyright © 2009 ADTRAN, Inc. 619510003-1AFlow control elementThe Flow Control element a

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 117To enter a phone number manually1. On the Flow

Using Standard Elements Enterprise Communications Server 118 Copyright © 2009 ADTRAN, Inc. 619510003-1AVoicemail elementThe voicemail element provide

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 119You do not need to specify the mailbox from whi

Changing your Password Enterprise Communications Server 12 Copyright © 2009 ADTRAN, Inc. 619510003-1A12. Make sure that the audio device you want is

Using Standard Elements Enterprise Communications Server 120 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo delete a target phone number from the list

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 121Assisted Transfer elementThe Assisted Transfer

Using Standard Elements Enterprise Communications Server 122 Copyright © 2009 ADTRAN, Inc. 619510003-1ANotify Pager elementThe Notify Pager element a

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 123To specify an account code for the Notify Pager

Using Standard Elements Enterprise Communications Server 124 Copyright © 2009 ADTRAN, Inc. 619510003-1A2. In the To email address box, type the email

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 125You do not need to specify the mailbox from whi

Using Standard Elements Enterprise Communications Server 126 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo send faxes in your mailbox using a Send Fax

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 127Using the Receive Fax Element in a ServiceWhen

Using Standard Elements Enterprise Communications Server 128 Copyright © 2009 ADTRAN, Inc. 619510003-1Aof the service.• You do not need to activate t

Enterprise Communications Server Using Standard Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 129Some callers might cancel their request. You ca

Enterprise Communications Server Accessing your Mailbox for the First Time619510003-1A Copyright © 2009 ADTRAN, Inc. 13To change the password1. Selec

Using Advanced Elements Enterprise Communications Server 130 Copyright © 2009 ADTRAN, Inc. 619510003-1AUsing Advanced Elements

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 131Select the Advanced tab on the tool palette to

Using Advanced Elements Enterprise Communications Server 132 Copyright © 2009 ADTRAN, Inc. 619510003-1AThis element is useful for audio information s

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 133Recording a greetingTo enable callers to change

Using Advanced Elements Enterprise Communications Server 134 Copyright © 2009 ADTRAN, Inc. 619510003-1Awithin a service on page 109.To enable callers

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 135To set Take Message specificationsEnable any of

Using Advanced Elements Enterprise Communications Server 136 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo set Take Message specificationsEnable any o

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 137To remove a selection key from a menuSelect the

Using Advanced Elements Enterprise Communications Server 138 Copyright © 2009 ADTRAN, Inc. 619510003-1AFor added security, you might want to put a Ve

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 139Loop Counter elementThe Loop Counter element al

Accessing your Mailbox for the First Time Enterprise Communications Server 14 Copyright © 2009 ADTRAN, Inc. 619510003-1AYour system administrator mig

Using Advanced Elements Enterprise Communications Server 140 Copyright © 2009 ADTRAN, Inc. 619510003-1AIf too few digits are gathered or the time lim

Enterprise Communications Server Using Advanced Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 141Then the following results occur:• If the Compa

Using Advanced Elements Enterprise Communications Server 142 Copyright © 2009 ADTRAN, Inc. 619510003-1AApplications for the Execute Program element i

Enterprise Communications Server Using Announcements in Call Answering Services619510003-1A Copyright © 2009 ADTRAN, Inc. 14311 Using Announcements i

Using Prerecorded Announcements Enterprise Communications Server 144 Copyright © 2009 ADTRAN, Inc. 619510003-1ASome of the elements that you use to b

Enterprise Communications Server Recording Announcements619510003-1A Copyright © 2009 ADTRAN, Inc. 1453. Select a Play Announcement element and then

Recording Announcements Enterprise Communications Server 146 Copyright © 2009 ADTRAN, Inc. 619510003-1AThe Viewing pane contains a waveform represent

Enterprise Communications Server Recording Announcements619510003-1A Copyright © 2009 ADTRAN, Inc. 1475. In the Insert new audio box, select at the b

Recording Announcements Enterprise Communications Server 148 Copyright © 2009 ADTRAN, Inc. 619510003-1AView and select commandsUse the view and selec

Enterprise Communications Server Recording Announcements619510003-1A Copyright © 2009 ADTRAN, Inc. 149To delete part of an announcement1. Select the

Enterprise Communications Server Customizing your Mailbox619510003-1A Copyright © 2009 ADTRAN, Inc. 152 Customizing your MailboxOverviewYou can custo

Recording Announcements Enterprise Communications Server 150 Copyright © 2009 ADTRAN, Inc. 619510003-1A7. Select the waveform where you want to begin

Enterprise Communications Server Recording Announcements619510003-1A Copyright © 2009 ADTRAN, Inc. 151To add to an announcement1. Select the announce

Recording Announcements Enterprise Communications Server 152 Copyright © 2009 ADTRAN, Inc. 619510003-1A10. As you record, the clock runs and the red

Enterprise Communications Server Managing Announcements619510003-1A Copyright © 2009 ADTRAN, Inc. 153Managing AnnouncementsYou can organize announcem

Managing Announcements Enterprise Communications Server 154 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. Select Rename. Type a new name for the annou

Enterprise Communications Server Using Databases in Call Answering Services619510003-1A Copyright © 2009 ADTRAN, Inc. 15512 Using Databases in Call A

Managing Data Sources Enterprise Communications Server 156 Copyright © 2009 ADTRAN, Inc. 619510003-1AData tables allow you to access, change, and del

Enterprise Communications Server Managing Data Sources619510003-1A Copyright © 2009 ADTRAN, Inc. 1573. Select the column in which you want to add inf

Managing Data Sources Enterprise Communications Server 158 Copyright © 2009 ADTRAN, Inc. 619510003-1AData Type DefinitionsData Type Value ExamplesTex

Enterprise Communications Server Accessing Data using Database Service Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 159Accessing Data using Dat

Customizing your Mailbox using your Telephone Enterprise Communications Server 16 Copyright © 2009 ADTRAN, Inc. 619510003-1AYou cannot select a greet

Accessing Data using Database Service Elements Enterprise Communications Server 160 Copyright © 2009 ADTRAN, Inc. 619510003-1Aelement that is include

Enterprise Communications Server Accessing Data using Database Service Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 1617. Select a sort mode, a

Accessing Data using Database Service Elements Enterprise Communications Server 162 Copyright © 2009 ADTRAN, Inc. 619510003-1ACaller-Id Local NumberA

Enterprise Communications Server Using Database Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 163Using Database ElementsDatabase elements rely o

Using Database Elements Enterprise Communications Server 164 Copyright © 2009 ADTRAN, Inc. 619510003-1AFetch Data elementThe Fetch Data element allow

Enterprise Communications Server Using Database Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 165value is determined by the data source, and you

Using Database Elements Enterprise Communications Server 166 Copyright © 2009 ADTRAN, Inc. 619510003-1Aspecify Allow numbers, numeric characters are

Enterprise Communications Server Using Database Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 167For example, assume that you have a data source

Using Database Elements Enterprise Communications Server 168 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo specify a source and fields for the Add Dat

Enterprise Communications Server Using Database Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 169Update Data elementThe Update Data element allo

Enterprise Communications Server Customizing your Mailbox using your Telephone619510003-1A Copyright © 2009 ADTRAN, Inc. 17Changing your passwordTo c

Using Database Elements Enterprise Communications Server 170 Copyright © 2009 ADTRAN, Inc. 619510003-1AMove Current Row elementWhen using the Fetch D

Enterprise Communications Server Using Database Elements619510003-1A Copyright © 2009 ADTRAN, Inc. 171• The fourth element is the Move current row el

Using Database Elements Enterprise Communications Server 172 Copyright © 2009 ADTRAN, Inc. 619510003-1Arepeated. If this occurs three times, or if an

Enterprise Communications Server Importing and Exporting619510003-1A Copyright © 2009 ADTRAN, Inc. 17313 Importing and ExportingThis chapter explains

Importing and Exporting Items Enterprise Communications Server 174 Copyright © 2009 ADTRAN, Inc. 619510003-1A6. If you want to change the destination

Enterprise Communications Server Setting Options619510003-1A Copyright © 2009 ADTRAN, Inc. 17514 Setting OptionsThis chapter explains how to set vari

Setting Message Delivery Options Enterprise Communications Server 176 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. In the Time zone section, select t

Enterprise Communications Server Setting Message Delivery Options619510003-1A Copyright © 2009 ADTRAN, Inc. 177security. A caller who does not have a

Customizing your Mailbox Enterprise Communications Server 178 Copyright © 2009 ADTRAN, Inc. 619510003-1ACustomizing your MailboxMailbox options allow

Enterprise Communications Server Customizing your Mailbox619510003-1A Copyright © 2009 ADTRAN, Inc. 179To change message sorting options1. Select Too

Customizing your Mailbox using your Telephone Enterprise Communications Server 18 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. From the Change status

Setting Integrated Messaging Options Enterprise Communications Server 180 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. Enable the Password verificati

Enterprise Communications Server Compressing Voice Messages619510003-1A Copyright © 2009 ADTRAN, Inc. 181To change the IMAP user password1. Select To

Compressing Voice Messages Enterprise Communications Server 182 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Troubleshooting619510003-1A Copyright © 2009 ADTRAN, Inc. 18315 TroubleshootingOverviewYou can use UC server logs to

Troubleshooting the NetVanta UC Server Enterprise Communications Server 184 Copyright © 2009 ADTRAN, Inc. 619510003-1ATroubleshooting the NetVanta UC

Enterprise Communications Server Using the NetVanta UC Server Logs619510003-1A Copyright © 2009 ADTRAN, Inc. 185Solution B: Uninstall the third-party

Using the NetVanta UC Server Logs Enterprise Communications Server 186 Copyright © 2009 ADTRAN, Inc. 619510003-1Athat occur with your call answering.

Enterprise Communications Server Using the NetVanta UC Server Logs619510003-1A Copyright © 2009 ADTRAN, Inc. 187To create a custom alert definition w

Using the NetVanta UC Server Logs Enterprise Communications Server 188 Copyright © 2009 ADTRAN, Inc. 619510003-1AManaging logsTo get the Logs menu, s

Enterprise Communications Server Using the NetVanta UC Server Logs619510003-1A Copyright © 2009 ADTRAN, Inc. 1893. Select one of the following:• Ever

Enterprise Communications Server Customizing your Mailbox using your Telephone619510003-1A Copyright © 2009 ADTRAN, Inc. 193. From the Distribution l

Using the NetVanta UC Server Logs Enterprise Communications Server 190 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo delete a log archive1. Select the

Enterprise Communications Server Accessing Documentation and Training619510003-1A Copyright © 2009 ADTRAN, Inc. 191Accessing Documentation and Traini

Accessing Technical Support Enterprise Communications Server 192 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Appendix A - Glossary619510003-1A Copyright © 2009 ADTRAN, Inc. 193Appendix A - GlossaryAccount CodesAn account code

Appendix A - Glossary Enterprise Communications Server 194 Copyright © 2009 ADTRAN, Inc. 619510003-1ADTMFDual tone multi-frequency tones are also kno

Enterprise Communications Server Appendix A - Glossary619510003-1A Copyright © 2009 ADTRAN, Inc. 195Remote mailbox managementRemote mailbox managemen

Appendix A - Glossary Enterprise Communications Server 196 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Appendix B - Installing the NetVanta UC Client Application619510003-1A Copyright © 2009 ADTRAN, Inc. 197Appendix B -

Trademarks Enterprise Communications Server 2 Copyright © 2009 ADTRAN, Inc. 619510003-1ATrademarksAny brand names and product names included in this

Customizing your Mailbox using your Computer Enterprise Communications Server 20 Copyright © 2009 ADTRAN, Inc. 619510003-1ACustomizing your Mailbox u

Enterprise Communications Server Customizing your Mailbox using your Computer619510003-1A Copyright © 2009 ADTRAN, Inc. 21out-of-office greeting is e

Customizing your Mailbox using your Computer Enterprise Communications Server 22 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo record a greeting1. In

Enterprise Communications Server Customizing your Mailbox using your Computer619510003-1A Copyright © 2009 ADTRAN, Inc. 233. Select play to play the

Customizing your Mailbox using your Computer Enterprise Communications Server 24 Copyright © 2009 ADTRAN, Inc. 619510003-1A11. Select Yes to update

Enterprise Communications Server Customizing your Mailbox using your Computer619510003-1A Copyright © 2009 ADTRAN, Inc. 2512. Select Ye s to update

Customizing your Mailbox using your Computer Enterprise Communications Server 26 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo create a one-time messa

Enterprise Communications Server Customizing your Mailbox using your Computer619510003-1A Copyright © 2009 ADTRAN, Inc. 2710. Select OK to keep the g

Customizing your Mailbox using your Computer Enterprise Communications Server 28 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Customizing Incoming Call Options619510003-1A Copyright © 2009 ADTRAN, Inc. 293 Customizing Incoming Call OptionsOve

Enterprise Communications Server Conventions619510003-1A Copyright © 2009 ADTRAN, Inc. 3ConventionsNotes provide additional useful information.Cautio

Managing Extensions and Identities Options Enterprise Communications Server 30 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo change a service using th

Enterprise Communications Server Managing Messages using your Telephone619510003-1A Copyright © 2009 ADTRAN, Inc. 314 Managing Messages using your Te

Listening to Messages Remotely Enterprise Communications Server 32 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo listen to your messages from a remote

Enterprise Communications Server Sending Messages from your Mailbox619510003-1A Copyright © 2009 ADTRAN, Inc. 336. At the end of each message, the en

Sending Messages from your Mailbox Enterprise Communications Server 34 Copyright © 2009 ADTRAN, Inc. 619510003-1A5. To enter recipients, do one of th

Enterprise Communications Server Sending Messages from your Mailbox619510003-1A Copyright © 2009 ADTRAN, Inc. 356. If you want to send the same messa

Sending Messages from your Mailbox Enterprise Communications Server 36 Copyright © 2009 ADTRAN, Inc. 619510003-1AIf you press # after you record a me

Enterprise Communications Server Caller Options619510003-1A Copyright © 2009 ADTRAN, Inc. 374. Do one of the following:• If you have the sender’s Cal

Caller Options Enterprise Communications Server 38 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo bypass a greetingPress # while listening to a greetin

Enterprise Communications Server Managing Messages using your Computer619510003-1A Copyright © 2009 ADTRAN, Inc. 395 Managing Messages using your Com

Conventions Enterprise Communications Server 4 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Managing Messages in Microsoft Outlook Enterprise Communications Server 40 Copyright © 2009 ADTRAN, Inc. 619510003-1Amanage voice and fax messages in

Enterprise Communications Server Managing Messages in Microsoft Outlook619510003-1A Copyright © 2009 ADTRAN, Inc. 412. Select the icon of the speaker

Managing Messages in Microsoft Outlook Enterprise Communications Server 42 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo delete a voice message from t

Enterprise Communications Server Managing Messages in Microsoft Outlook619510003-1A Copyright © 2009 ADTRAN, Inc. 434. Select a recipient from your O

Managing Messages in Microsoft Outlook Enterprise Communications Server 44 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. In the File name text box, ty

Enterprise Communications Server Managing Messages in Lotus Notes619510003-1A Copyright © 2009 ADTRAN, Inc. 45To forward a fax message by email1. Dou

Managing Messages in Lotus Notes Enterprise Communications Server 46 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo launch Lotus Notes with the UC Serv

Enterprise Communications Server Managing Messages in Lotus Notes619510003-1A Copyright © 2009 ADTRAN, Inc. 47Managing voice messages in Lotus NotesL

Managing Messages in Lotus Notes Enterprise Communications Server 48 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo reply to a voice message1. Select R

Enterprise Communications Server Managing Messages in Lotus Notes619510003-1A Copyright © 2009 ADTRAN, Inc. 49Sent Items—Fax transmission reportsFaxe

619510003-1A Copyright © 2009 ADTRAN, Inc. 5Table of Contents1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Managing Messages in Lotus Notes Enterprise Communications Server 50 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo print a fax message1. Open the fax

Enterprise Communications Server Managing Messages in the Mailboxes Menu in the NetVanta UC client619510003-1A Copyright © 2009 ADTRAN, Inc. 515. Make

Managing Messages in the Mailboxes Menu in the NetVanta UC clientEnterprise Communications Server 52 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo pla

Enterprise Communications Server Managing Messages in the Mailboxes Menu in the NetVanta UC client619510003-1A Copyright © 2009 ADTRAN, Inc. 534. In

Managing Messages in the Mailboxes Menu in the NetVanta UC clientEnterprise Communications Server 54 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Using SIP Telephones619510003-1A Copyright © 2009 ADTRAN, Inc. 556 Using SIP TelephonesThis chapter presents the bas

Customizing your Phone Enterprise Communications Server 56 Copyright © 2009 ADTRAN, Inc. 619510003-1AChanging the number of rings before calls go to

Enterprise Communications Server Using SIP Phones619510003-1A Copyright © 2009 ADTRAN, Inc. 573. Select OK.Using SIP PhonesDepending on the manufactu

Using SIP Phones Enterprise Communications Server 58 Copyright © 2009 ADTRAN, Inc. 619510003-1ATransferring callers directly to voicemailYou can tran

Enterprise Communications Server Using SIP Phones619510003-1A Copyright © 2009 ADTRAN, Inc. 59To access the conference bridge1. From an internal tele

Enterprise Communications Server 6 Copyright © 2009 ADTRAN, Inc. 619510003-1A10 Using Elements to Create Call Answering Services . . . . . . . . .

Using SIP Phones Enterprise Communications Server 60 Copyright © 2009 ADTRAN, Inc. 619510003-1Arecorded pages, see your system administrator. To send

Enterprise Communications Server Using SIP Phones619510003-1A Copyright © 2009 ADTRAN, Inc. 613. Note the hold position that plays over the telephone

Using SIP Phones Enterprise Communications Server 62 Copyright © 2009 ADTRAN, Inc. 619510003-1AThe agent is typically associated with a particular ar

Enterprise Communications Server Using SIP Phones619510003-1A Copyright © 2009 ADTRAN, Inc. 63status to unavailable to prevent accepting further inco

Using SIP Phones Enterprise Communications Server 64 Copyright © 2009 ADTRAN, Inc. 619510003-1Aanswer any telephone.To answer a call on another user’

Enterprise Communications Server Using SIP Phones619510003-1A Copyright © 2009 ADTRAN, Inc. 65transferred, forwarded, or twinned to your alternate ph

Using SIP Phones Enterprise Communications Server 66 Copyright © 2009 ADTRAN, Inc. 619510003-1A

Enterprise Communications Server Faxing619510003-1A Copyright © 2009 ADTRAN, Inc. 677FaxingThis chapter provides information about how to send and ma

Sending Faxes Enterprise Communications Server 68 Copyright © 2009 ADTRAN, Inc. 619510003-1ASending FaxesYou can send a fax document from another app

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 695. In the UC client fax printer dialog box, select one of

Enterprise Communications Server Getting Started619510003-1A Copyright © 2009 ADTRAN, Inc. 71 Getting StartedThis chapter introduces the NetVanta Ent

Sending Faxes Enterprise Communications Server 70 Copyright © 2009 ADTRAN, Inc. 619510003-1A4. If you are prompted, then enter the user name and pass

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 71Sending faxes using the Faxes menu in the NetVanta UC Clie

Sending Faxes Enterprise Communications Server 72 Copyright © 2009 ADTRAN, Inc. 619510003-1AYou can rotate only one page of a fax document, or the en

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 733. Choose a country code from the Country code list.4. Ena

Sending Faxes Enterprise Communications Server 74 Copyright © 2009 ADTRAN, Inc. 619510003-1A3. Right-click the fax document that you want to preview,

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 75.Use the zoom control icons to zoom in or out of the fax.U

Sending Faxes Enterprise Communications Server 76 Copyright © 2009 ADTRAN, Inc. 619510003-1AUse the page control icons to scroll through a multiple-p

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 77To copy a fax document1. Select the Faxes navigation bar t

Sending Faxes Enterprise Communications Server 78 Copyright © 2009 ADTRAN, Inc. 619510003-1AViewing the fax queue and statusSelect the Queue icon in

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 79To reschedule transmission of a fax listed in the fax queu

Overview Enterprise Communications Server 8 Copyright © 2009 ADTRAN, Inc. 619510003-1AAuthorizations give some users access to the profiles of other

Sending Faxes Enterprise Communications Server 80 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo delete a fax listed in the fax queue1. Select the Queu

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 816. Select Rename.7. Type a new name for the fax cover page

Sending Faxes Enterprise Communications Server 82 Copyright © 2009 ADTRAN, Inc. 619510003-1Atoolbar and menu commands.The Menu bar contains the File,

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 83The recipient information labels that you can insert inclu

Sending Faxes Enterprise Communications Server 84 Copyright © 2009 ADTRAN, Inc. 619510003-1A2. From the submenu, select the label that you want. The

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 85The tools in the Text and Drawing group allow you to draw

Sending Faxes Enterprise Communications Server 86 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo change the shape and size of a shape• Select a handle

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 875. Type the text that you want to insert. Choose the font,

Sending Faxes Enterprise Communications Server 88 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo space two or more objects evenly across/down the canva

Enterprise Communications Server Sending Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 895. Use the cover page toolbar to view the cover page.To re

Enterprise Communications Server Conventions619510003-1A Copyright © 2009 ADTRAN, Inc. 9ConventionsDocument conventionsTextBold font is used to indic

Sending Faxes Enterprise Communications Server 90 Copyright © 2009 ADTRAN, Inc. 619510003-1A4. Select Delete.5. Select Yes to confirm the deletion.T

Enterprise Communications Server Receiving Faxes619510003-1A Copyright © 2009 ADTRAN, Inc. 913. Select Add to List for each recipient that you specif

Receiving Faxes Enterprise Communications Server 92 Copyright © 2009 ADTRAN, Inc. 619510003-1ANotifying users of an incoming fax on a shared voice an

Enterprise Communications Server Creating Distribution Lists619510003-1A Copyright © 2009 ADTRAN, Inc. 938 Creating Distribution ListsOverviewYou can

Overview Enterprise Communications Server 94 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo change distribution list information1. From the Personal fo

Enterprise Communications Server Creating Custom Call Answering Services619510003-1A Copyright © 2009 ADTRAN, Inc. 959 Creating Custom Call Answering

Managing Services Enterprise Communications Server 96 Copyright © 2009 ADTRAN, Inc. 619510003-1A• Select the Services navigation bar to open the Serv

Enterprise Communications Server Managing Services619510003-1A Copyright © 2009 ADTRAN, Inc. 97In addition to services that you create, you also have

Managing Services Enterprise Communications Server 98 Copyright © 2009 ADTRAN, Inc. 619510003-1ATo rename a service1. Right-click the service that yo

Enterprise Communications Server Managing Services619510003-1A Copyright © 2009 ADTRAN, Inc. 99To create a folder1. Right-click anywhere in the conte