ADTRAN ATLAS 800 SERIES User Manual download pdf (Page 10)

Post-Sale Support

Your reseller should serve as the first point of contact for support. If additional support is needed, the

ADTRAN Support web site provides a variety of support services such as a searchable knowledge

base, updated firmware releases, latest product documentation, service request ticket generation and

trouble-shooting tools. All of this, and more, is available at:

When needed, further post-sales assistance is available by calling our Technical Support Center.

Please have your unit serial number available when you call.

Installation and Maintenance Support

The ADTRAN Custom Extended Services (ACES) program offers multiple types and levels of

installation and maintenance services which allow you to choose the kind of assistance you need. This

support is available at:

For questions, call the ACES Help Desk.

Training

The Enterprise Network (EN) Technical Training Department offers training on our most popular

products. These courses include overviews on product features and functions while covering

applications of ADTRAN's product lines. ADTRAN provides a variety of training options, including

customized training and courses taught at our facilities or at your site. For more information about

training, please contact your Territory Manager or the Enterprise Training Coordinator.

http://support.adtran.com

Technical Support (888) 4ADTRAN

http://www.adtran.com/aces

ACES Help Desk (888) 874-ACES (2237)

Training Phone (800) 615-1176, ext. 7500

Training Fax (256) 963-6700

Training Email training@adtran.com

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ADTRAN ATLAS 800 SERIES User Manual Page 10